Return & Exchange Policy

We offer 14 days exchange or return.

Customers are eligible for a refund/return and exchange within 14 business days from the date of purchase.

14 DAY RETURN/REFUND

All returns must be unused and in the same condition that you received it. It must also be in the original packaging with a receipt or proof of purchase.

Refund will take a month to process. Postage fees is not refunded.

Please contact us at sales@grandstraits.sg to let us know the reason for your return. We will be happy to guide you through the refund process.

14 DAY EXCHANGE

All exchange must be unused and in the same condition that you received it. It must also be in the original packaging with a receipt or proof of purchase. Only a one time exchange is allowed.

Please contact us at sales@grandstraits.sg to let us know the reason for your exchange. We will be happy to guide you through the exchange process.

Grand

Welcome!