Return & Exchange Policy

14 DAY EXCHANGE

We offer 14 days complimentary exchange for frames of the same model, depending on stocks availability.

We offer 1-year complimentary warranty on our eyewear and spectacle lens products. The warranty covers manufacturing defects of our products only.

Damages due to deliberate misuse, negligence, accidents, scratches, wear and tear are not covered. No refunds will be given under any circumstances.

Kindly contact us at info@grandstraits.sg for our help.